Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at

Q. Where do you ship from?
A. We ship from our partnered warehouses & factories located in US & China.

Q. How long will it take for my items to arrive?
A. It will usually take 10-15 business days for all orders to arrive.

Q. How long will it take to receive a tracking number?
A. It will take usually between 2-5 business days.

Q. Is shipping really FREE?
A. Yes, shipping is Free Worldwide.

Q. Where is your company located?
A. Our office headquarters is located in Beverly Hills, California: Supply warehouses in the USA; Premium vendor contract partner in China.

Q. Which currency will I be charged in?
A. We process all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.
Please contact us if you do not receive one within 24 hours.

Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to

Q. How can I pay?
A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal.

Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure.

Q. Will I have to pay customs?
A. For most countries, you will not have to pay customs, but it depends where you are located and if you order more than 1 piece. We encourage our customers to check with their respective countries customs policies.